HSUHK study shows consumer protection helps build bank customer trust and loyalty

HSUHK study shows consumer protection helps build bank customer trust and loyalty

A recent study, “Effects of financial consumer protection on brand love and brand advocacy”, published in the Journal of Financial Services Marketing (Volume 30, Issue 2) reveals that effective consumer protection practices by banks significantly enhance customer trust, emotional attachment, and positive word-of-mouth recommendations. Co-authored by Dr Shirie Ho Pui Shan of the School of […]

HSUHK scholar shares insights on international education hub development at academic symposium

HSUHK scholar shares insights on international education hub development at academic symposium

Professor Joshua Mok Ka-ho, Provost and Vice President (Academic and Research) of The Hang Seng University of Hong Kong (HSUHK), delivered a keynote address at the Academic Symposium on the Integrated Development of Teacher Education in the Greater Bay Area and Conference on the 40 Years of South China Normal University’s Educational Endeavours in Macao: […]

The Hang Seng University of Hong Kong hosts student delegation from Yunnan Economics Trade and Foreign Affairs College

The Hang Seng University of Hong Kong hosts student delegation from Yunnan Economics Trade and Foreign Affairs College

The Graduate School and the School of Transdisciplinary Studies of The Hang Seng University of Hong Kong (HSUHK) was pleased to host a student delegation from Yunnan Economics Trade and Foreign Affairs College on 2 December 2025. The visit fostered academic exchange and provided the Chinese Mainland delegates with insights into HSUHK’s diverse and unique […]

Professor Joshua Mok visits University of Malaya, fostering international academic collaboration

Professor Joshua Mok visits University of Malaya, fostering international academic collaboration

On 30 November 2025, Professor Joshua Mok Ka-ho, Provost and Vice President (Academic and Research) of The Hang Seng University of Hong Kong (HSUHK), Dean of the Graduate School and Director of School of Transdisciplinary Studies visited the University of Malaya (UM) in Kuala Lumpur. Serving as an External Advisor, Professor Mok provided expert counsel […]

South China Normal University appoints Professor Joshua Mok as a Think Tank Expert, joining forces to promote transnational education research and development

South China Normal University appoints Professor Joshua Mok as a Think Tank Expert, joining forces to promote transnational education research and development

South China Normal University (SCNU) has officially established the Guangdong Research Centre of Sino-Foreign (Mainland–Hong Kong–Macao) Cooperation in Running Schools. The Centre held its launch ceremony and inaugural expert appointment on 27 November 2025. Professor Joshua Mok Ka-ho , Provost and Vice-President (Academic and Research), Dean of the Graduate School and Director of School of […]